AI Employees
Custom AI created from your detailed SOPs that runs a specific role end-to-end — operations, support, finance, intake, qualification. Trained on your operating procedures with retrieval-augmented generation. Governed with audit logs. Available 24/7 with escalation to your human team when a judgment call needs approval.
Apply to Work With UsTypes of AI Employees
We build custom platforms that streamline your operations and enhance client relationships.
1# Intake & Qualification23An AI employee that runs first-touch4end-to-end: captures the inquiry, asks the5qualifying questions, scores the fit, and6routes or books the next step.78## Key Features910 ✓ 24/7 first response11 ✓ SOP-driven qualifying12 ✓ Fit scoring13 ✓ Calendar + CRM write-back
1# Support & Service23An AI employee that resolves the tickets4your SOPs already have answers for, and5escalates the ones they don't — with the6full thread, not a cold handoff.78## Key Features910 ✓ SOP-grounded answers11 ✓ Action-taking, not just replies12 ✓ Context-rich escalation13 ✓ Audit log
1# Finance & Admin23An AI employee that runs recurring finance4and admin work: invoice prep, reconciliation5flags, approvals within policy, status6chasing.78## Key Features910 ✓ Policy-bound actions11 ✓ Threshold escalation12 ✓ Reconciliation flags13 ✓ Every action logged
1# Analyst & Reporting23An AI employee that compiles the recurring4analysis a human currently rebuilds every5week — pulls the data, runs the cut, writes6the briefing.78## Key Features910 ✓ Scheduled analysis11 ✓ Source-of-truth data12 ✓ Written briefings13 ✓ Anomaly callouts
Why Build AI Employees?
Transform your operations and client relationships with purpose-built systems instead of more SaaS.
Trained on Your SOPs
Not a generic bot
It runs your procedures, not a foundation model's best guess. RAG over your actual operating documents means it answers and acts the way your best operator would.
Audit-Governed
Defensible by design
Every action and decision is logged against the SOP and the data it used. You can answer "why did it do that?" for any single action, months later.
Always On
24/7, no queue
First response at 2am is the same as 2pm. No inbox backlog, no Monday pile-up. The work that can be done is done before a human looks at the queue.
Escalates When It Should
Knows its limits
It doesn't bluff. When the judgment call exceeds its SOP authority, it escalates to your team with the full context attached — not a vague "needs review."
The Inevitable Framework
A proven four-phase methodology that ensures successful delivery of every system we build.
Current State Assessment
Deep dive into your business requirements, user needs, and existing workflows. We map every touchpoint and bottleneck. We document what data lives where, who acts on it, and what breaks under load. We don't propose a system until we understand the operating reality.
Solution Design
We design the architecture: the data model, the role-based interfaces, the integration map, the workflow surfaces. You get a written specification before we write production code. This phase is the Strategy Process — a productized engagement that produces a deliverable you own whether you proceed with implementation or not.
Build & Train
Agile development with continuous demos and iteration throughout the build. We build the system in 4-12 weeks within the 90-day delivery guarantee. We train your team on it before launch so they're productive from day one. No surprise reveals at the end.
Deploy & Operate
We deploy the system to production and then we operate it. Hosting, monitoring, optimization, and continued automation rollout all stay with us under the managed-operation retainer. The team that built the system runs the system. We don't hand off and disappear.
Industry-Specific Solutions
We understand the unique workflows, regulations, and bottlenecks of every industry we serve.
Healthcare
Intake, scheduling, and patient-comms AI employees with HIPAA-bound action limits.
Example Project
Patient intake employee that collects history, verifies insurance, books the visit, and escalates clinical questions to staff.
Finance
Onboarding, support, and reconciliation AI employees with compliance-grade logs.
Example Project
Client-service employee that answers account questions from policy, files service requests, and escalates anything advice-adjacent.
E-commerce
Support, returns, and order-status AI employees that take action, not just reply.
Example Project
Support employee that resolves WISMO and returns end-to-end, escalating only fraud-flagged cases.
Manufacturing
Procurement and supplier-comms AI employees bound to approval policy.
Example Project
Supplier-coordination employee that chases POs, confirms ship dates, and flags at-risk deliveries to planning.
Real Estate
Lead-response and tenant-service AI employees available 24/7.
Example Project
Leasing employee that responds to inquiries instantly, qualifies, books tours, and routes hot leads to an agent.
Education
Admissions and student-services AI employees grounded in policy.
Example Project
Admissions employee that answers applicant questions from the handbook, checks file completeness, and nudges missing items.
Professional Services
Intake and client-comms AI employees that run first-touch and status.
Example Project
Client-intake employee that runs the qualifying conversation, conflict-checks, and books the consult.
Technology
Support, onboarding, and tier-1 ops AI employees grounded in docs and runbooks.
Example Project
Support employee that resolves tier-1 from the docs, runs the runbook step, and escalates with logs attached.
Construction & Field Services
Dispatch and client-update AI employees that keep field and office in sync.
Example Project
Coordination employee that fields the service call, schedules the crew, and sends the client the ETA and confirmation.
Modern Technology Stack
Modern Architecture
Built with the latest stack and best practices for performance, scalability, and long-term maintainability.
Security First
Enterprise-grade security with encryption at rest and in transit, RBAC at the data layer, and full audit logs.
API Integration
Seamless integration with the SaaS you're keeping (CRM, accounting, payroll) and the legacy systems you're replacing.
Cloud-Native
Designed for cloud deployment with automatic scaling, high availability, and zero-downtime updates.
Delivery & Ongoing Support
We ensure your success from kickoff through deployment and into long-term operation.
Agile Development
Continuous demos and iterations throughout the build. You see the system come together week by week. No surprise reveals at the end. Course corrections happen during the build, not after.
Quality Assurance
Comprehensive testing including automated tests, security audits, and performance optimization. We don't ship a system to production until it survives the load it'll actually see.
Managed Operation
24/7 monitoring, regular updates, and continued automation rollout under the managed-operation retainer. The team that built the system runs the system.
Ready to put an AI employee on the role nobody wants to keep hiring for?
Apply through the intake form and we'll book a free 30-minute discovery call to map the bottleneck. No pitch.
Build Your AI Employees7 fields · ~60 seconds · 5 active client slots open this quarter